Your order takes approximately 3 to 5 days to process, depending on the times of year; for example, Christmas and Sale weeks, we try to get them out ASAP! We are constantly working hard to get your orders on the road to you ASAP. We see this as a really important part of your purchase with us
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Hey!!! We dedicate our time to getting orders out ASAP. Not to worry! We will get back to you as soon as we can
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Frequently asked questions
Have questions? We’re here to help
How long does it take to complete an order?
Does Salt + Earth ship worldwide?
We certainly do
What should I do if I have a question about my order?
We sincerely apologize if the products you received differed from what you ordered. Please contact us to arrange for the item to be returned for a free replacement.
How long does shipping usually take?
Depends on where you are located. Majority of shipping times within Australia are 5-7 days.
Who owns Salt + Earth?
We are a family owned and run business where I, Dr. Rebecca Farthing (Osteopath & Naturopath) am the founding director of Salt + Earth in which my husband and kids are actively involved. We are so proud to be a small Australian business located in Melbourne.
What is in your products?
We always choose clean, chemical free ingredients in our formulations
• Highest quality botanicals
• Cold pressed oils
• Enriched with vitamins and herbals
• Environmentally conscious packaging
• Not tested on animals
• Suitable for the whole family- males and females, kids and elderly.
Do you use parabens?
Heck no!!!
We also have
• No sodium lauryl / laureth sulphates
• No artificial colours / perfumes / flavours
• No petrochemicals
• No DEA / TEA
• No pesticide or herbicide residues
• No animal ingredients
• No synthetic preservatives
Is your packaging environmentally friendly?
Heck yes!!!
We use glass and aluminium packaging that is sustainable and easy to recycle many times (not just once).
Our environmental footprint is a HUGE consideration in our production. That is why we donate 1% of all sales to Save The Great Barrier Reef Foundation
Do you test on animals?
Nope.
Only on my kids :)
Do you products contain synthetic fragrances?
We are entirely fragrance free, using only 100% pure essential oil blends for our scents.
Do your products contain Palm Oil?
No, we have sourced ingredients that are palm oil free.